We aim to dispatch all orders within 1–2 working days. Orders are carefully packed
by our small team in Staffordshire to ensure they arrive safely and in perfect
condition.

We send all UK orders using Royal Mail Tracked services so you can follow your
parcel from dispatch to delivery.

Yes. We offer free UK delivery (Royal Mail tracked 48) on orders over £35. Delivery
charges for smaller orders are calculated at checkout.

Yes. You can upgrade your shipping to Royal Mail Tracked 24 at checkout. This
should arrive next working day (and Saturdays).

Absolutely. Simply enter the recipient's delivery address at checkout. We do not
include pricing information in our packages for this very reason. HINT: Let the lucky
recipient know to look out for something lovely heading their way so they know who
it’s from.

Many of our products are handmade in Staffordshire using carefully selected, high-
quality ingredients. We also work with trusted manufacturers who share our
commitment to quality and ethical production.

Yes. We never test our products on animals and only work with suppliers who share
the same values.

Many of our products are vegan, although some products (such as those containing
beeswax) are not. Please check the individual product page for full details.

Our products are formulated using quality ingredients, but everyone's skin is
different. We recommend checking the ingredient list before use and carrying out a
patch test if you have particularly sensitive skin.

Yes. Every Arthur Betsy product has been designed with gifting in mind, whether
you're treating someone special or taking a little time for yourself.

Yes. We offer a range of curated gift sets throughout the year, along with seasonal
collections and thoughtful self-care gifts.

Each product page includes a full ingredients list along with directions for use and any relevant safety information.

Many of our bath, body and home fragrance products are enriched with pure
essential oils or carefully blended fragrances. Please refer to the individual product description for details.

Some products naturally contain fragrance allergens. Where required, these are
listed on the packaging and product page in accordance with UK regulations.

Yes. Arthur Betsy supplies hundreds of independent retailers, gift shops, garden
centres and lifestyle stores throughout the UK and beyond.

We'd love to hear from you. Visit our Wholesale page or get in touch and we'll be
happy to discuss opening a trade account. Please contact info@arthurbetsy.co.uk

If you're not completely happy with your purchase, please contact us within 14 days
of receiving your order. We'll always do our best to help. Full details can be found in
our Returns Policy.